How it works
If you are ready to order your wedding stationery there are a few steps to follow before we have you booked into the studio and can start getting creative. All of our designs are either fully bespoke or semi customisable which is why you won’t find an ‘add to cart’ button – every order is tailored to suit you.
But that doesn’t mean it has to be complicated – here’s our simple ordering process…
Browse through the designs on our website and consider whether any of our house collections suit your aesthetic & wedding style or if you would prefer us to create something bespoke. With house collections we strongly encourage that you order a sample pack so you can check colours and feel the quality first hand.
Contact us at he***@***********co.uk or use our online contact form to request a quote for your chosen collection or custom design. For custom designs we also ask that you complete our bespoke wedding design form which can be done prior to contacting us or afterwards if you have any questions you want to ask first.
We will then tailor a stationery quote for you, detailing everything included and a breakdown of all the costs. If you are happy to proceed we will convert your quote to an invoice whereby a 50% deposit will be required. We will send this to you along with our T&C’s and a wedding details information form for you to complete.
Once we have received your deposit payment and wording we will start the designs and complete artwork by the date agreed on our initial email conversations. General timings are listed in the guideline below but please make sure you check the studio availability upon booking.
Then for the exciting part – your designs will arrive via email as a pdf. At this stage we ask that you double check copy, design and detail for us to make the amends required. Once the designs are finalised and have sign-off approval from you we will require the remaining balance before we release the artwork for print production.
Most of our work requires hand finishing so will come directly back to the studio from the printers. Once we have assembled your order in full and everything is carefully packaged we will notify you via email and arrange for delivery using a signed for courier service.
From deposit to delivery our general time guidelines are as follows
4-6 weeks for customisable House Collections
4-6 weeks for on-the-day Wedding Stationery
8-12 weeks for the Bespoke Design Service
Please state if your order is urgent upon booking